Dear ABBYY Customer,
Subject to Your agreement with ABBYY this is a formal announcement from ABBYY communicating the official End of Sale and End of Life (End of Support) for ABBYY Cloud OCR SDK service available at https://www.abbyy.com/cloud-ocr-sdk/ (the “Service”). As long as ABBYY will no longer be accepting new customers and new subscriptions after January 1, 2023, we are excited and pleased to offer ABBYY Vantage OCR Skill and the ABBYY OCR Container as replacement options for your OCR needs.
End of Sale
This end of sale announcement is effective for January 1, 2023. ABBYY will no longer be accepting new customers or new subscriptions from existing customers after January 1, 2023. However, we will continue providing support and maintenance services as agreed in the contracts with the existing customers until the Service End of Life date. Customers wishing to add volume, or extend their current agreements for Cloud OCR SDK should contact their respective ABBYY Sales representative and discuss possibility of extending their subscriptions.
For customers using the monthly subscription option for Cloud OCR SDK, the last month you will be able to renew your monthly subscription is November 1, 2023. For customers leveraging the Packaged Subscription option ABBYY will stop accepting renewals on September 1, 2023. Therefore, please, note that any unused Packages will then expire starting January 1, 2024 with no right for refund.
End of Life
ABBYY will continue supporting and enabling the Service until January 1, 2024, after which the Service will no longer be available and may be permanently shut down without any additional notice to you. Customers wishing to continue with ABBYY can migrate to ABBYY Vantage OCR Skill or ABBYY OCR Container. Please contact your ABBYY representative for trials and pricing information. If you have special needs or requirements, please reach out to your ABBYY sales representative or contact our ABBYY Support team via webform here.
We apologize for any inconvenience.