Issue
When trying to activate FineReader on another computer or after OS reinstallation the following message occurs:
This serial number cannot be activated automatically
Cause
This message appears when the serial number of the program you're trying to activate was blocked. This can happen for several reasons:
- The serial number was activated very frequently
- The serial number was used for the program upgrade
- As a result of a violation of the end-user license agreement
Resolution
In order to receive support on this issue, please submit a request.
Comments
9 comments
pradeep Chavan
FETP-1401-***-4738 this license not activated so please help us
Victoria Dvornikova
Hello František Drbohlav,
I have created a support ticket based on your question. Please await a reply from our Support Team.
Shyam Sharma
Hi Victoria,
I am facing same issue of last November, 2020, due to i changed the my laptop and now i am using windows 10, thatswhy i am not able to reinstall fine reader, please help me.
same error is displaying : your serial number cannot be activated automatically,
Activation failed.
Thank you
Shyam Kumar Sharma
8860111969
Victoria Dvornikova
Hello William,
Please await a reply in the support ticket I`ve created on your behalf.
Victoria Dvornikova
Hello pradeep Chavan,
I`ve created a support ticket based on your comment. Please await a reply from our Support team.
William Seabrook
František Drbohlav
Hello. I installed Abby Fine Reader PRO 12 on a new computer and the activation was fine, I also put the upgrades. However, I then reinstalled Windows on that PC with a clean install, then installed Abby, but the activation didn't work after that. Please help. Thank you.
serial number: FPXS-1200-****-****-****-8137
Shyam Sharma
Hi,
Please resolve my activation failed issue, due to i am facing lack of work. Please.
Victoria Dvornikova
Hello Shyam Sharma,
Please await a reply from our Support team inside ticket #421197
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