Moving a program to another computer

Edited April 07, 2020 12:58
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To move the ABBYY program to another computer complete the steps below:

Make sure you have the serial number (activation key):
- If you purchased the boxed version of the program, you can find the serial number on a card inside the CD case.
- If you purchased the download version of the program, the serial number can be found in the confirmation e-mail that you received after your purchase.
Uninstall the program from the computer where it was originally installed.
Install the program on another computer.
Activate the program using the serial number of your copy of the program.

If you received a message that automatic activation has been blocked, please submit a request to receive support on this issue. More detailed information is published in the article.

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Comments

11 comments

Toms

July 20, 2020 06:29
Hy,

I have a problem. PC was upgraded from win7 to win10. Now I cant activate Abby fine reader pro 11. Message says that serial key is already used. Abby fine reader was not removed before win10 upgrade

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Victoria Dvornikova

July 20, 2020 06:53
Hi Toms,

I`ve created a support ticket based on your request. Please await a reply from our Support team soon.

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Toms

July 20, 2020 06:57
Hello,

Thanks. I made request my self already.

Comment section is not place to post techical issues, sorry for my missunderstanding

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Tanguy

July 21, 2020 08:10
Bonjour,

J'aimerais réaliser la procédure écrite ci-dessus.

Pouvez-vous m'indiquer à partir de quel site dois-je télécharger le logiciel Abby Fine Reader 15 ?

Merci

Tanguy

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Victoria Dvornikova

July 21, 2020 08:59
Hi Tanguy,

We have provided the link for distribution kit of FineReader PDF 15 in the ticket created.

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Nikola Kramaric

August 10, 2020 15:35
Zdravo !
Ja sam kupio abbyy finereader 12 professional 2016 ili 2017. zaboravio sam točno kad. Aktivacijski kod mi je stigao na e-mail ,ali kako se ta posta nakon nekog vremena brise automatski tako sam ostao bez njega.
Sada bi želio otvoriti Abbyy na drugom računalu kako da to učinim?

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Victoria Dvornikova

August 10, 2020 15:55
Hi Nikola, I`ve created a support ticket for your question. Please await a reply from Support team.

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Emilio Perez

September 07, 2020 11:09
Hi, I cannot find the serial number (activation key). Is there other way I can get it from the old computer?

Thanks in advance

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Luis Alberto López Lerma

October 08, 2020 13:54
Hi,

Can I deactivate a Abbyy Flexicapture standalone license from one computer and then activate this license to another computer without deleting the software from the original computer?

Thanks in Advance

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Viacheslav Prodan

October 08, 2020 14:16

Edited
Dear Luis.

I`ve created a support ticket based on your comment here. Please await a reply from our Customer Support team.

Regards,

Viacheslav Prodan

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Victoria Dvornikova

October 08, 2020 14:14
Hi Emilio Perez,

Sorry for the delay.

You can find the license number the license file name in the following directory C:\ProgramData\ABBYY\FineReader\<product version>\Licenses.The file ends with *.ABBYY.License. This file is not deleted after product deinstallation.

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