Screenshot Reader captures incorrect area on the screen

Issue

Screenshot Reader captures not the same area as was drawn.

Cause

The issue of incorrect area capturing is connected with scaling options on high DPI monitors.

Solution

For correct area capturing follow the steps below:

  1. Try to set up the display settings of the scaling, resolution, the size of the text to "Recommended" or 100%;
  2. Go to the folder where the application was installed (by default it is C:\Program Files (x86)\ABBYY Screenshot Reader <application version>).
  3. Right-click on ScreenshotReader.exe and in the drop-down menu select Properties > Compatibility.
  4. In the Compatibility mode section tick on Run this program in compatibility mode for and select the highest operating system available for your computer.

  5. Make sure that Disable display scaling on high DPI settings* is enabled. Click OK.

  6. Restart your computer to apply the changes.

*In your system settings Disable display scaling on high DPI settings can be displayed as Override high DPI scaling behavior. Then you will need to click the button Change high DPI settings > activate Override high DPI scaling behavior:
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