How to delete the serial number from the License Manager?

Question

If the license is not needed anymore, how to delete it completely from the License Manager? 

Answer

The method depends on the license type which is activated in the License Manager. 

Per Seat

For this type of license, please follow the steps below:

  1. Make sure all the relevant licenses are deactivated before removing the serial number. Deactivate all the licenses that correspond to the needed serial number - Deactivating a Per Seat license in the License Manager. 
  2. After all the relevant licenses are deactivated, right-click the needed serial number (in the Serial numbers pane) and select Delete
    delete_serial__per_seat_.png
  3. Confirm the deletion. 
    LM_confirm_deletion.png

Remote User and Concurrent

For these types of licenses, please follow the steps below:

  1. Make sure none of the users are using the license. Undo the reservation of the licenses (if the licenses were reserved)- Canceling license reservation.
  2. Right-click the needed serial number (in the Serial numbers pane) and select Delete
    delete_serial__remote_.png
  3. Confirm the deletion. 
    LM_confirm_deletion.png

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