Issue:
When starting the FineReader Server's Remote Admin Console, the error message "Unable to perform RPC call. Server is not available." may occur when the Server Manager service is running under the user account.
Reason:
There are several possible causes for this issue, and one of them may be due to the user account that runs the Server Manager's service not having the same permissions as the Local System Account.
Solution:
The ABBYY FineReader Server 14 components require standard user account permissions.
Please check the documentation below for more info:
https://help.abbyy.com/en-us/finereaderserver/14/help/safetyarchitecture/#:~:text=Required%20permissions,Directory%20group%20membership.
https://help.abbyy.com/en-us/finereaderserver/14/help/restartingunderuseraccount/
https://help.abbyy.com/en-us/finereaderserver/14/help/safetyarchitecture/#:~:text=Required%20permissions,Directory%20group%20membership.
https://help.abbyy.com/en-us/finereaderserver/14/help/restartingunderuseraccount/
To check whether the error is displayed due to a lack of permissions, please check if the Server Manager can start with the Local System account.
Open Windows Services and set the Server Manager service to run under the Local System account.
Then start the Remote Admin Console.
If the Remote Admin Console can start without the error under the Local System account, then that means the user account that runs the Server Manager service doesn't have the same permissions (standard to the local system) on the current machine.
In case the permissions are correct and you still get the error message, please check other articles describing different possible solutions to this error:
- https://support.abbyy.com/hc/en-us/articles/4405220589203-Cannot-connect-to-the-Processing-Station-Unable-to-perform-RPC-call
- https://support.abbyy.com/hc/en-us/articles/16693903131667-Error-when-creating-workflow-Unable-to-perform-RPC-call-The-RPC-call-completed-before-all-pipes-were-processed
- https://support.abbyy.com/hc/en-us/articles/360019530839-Processing-Station-won-t-start-with-the-message-Activation-pending
- https://support.abbyy.com/hc/en-us/articles/360012957940-Unable-to-make-an-RPC-call-message-occurs-when-FineReader-Server-console-is-launched
Comments
2 comments
Lars Kienlin
that dosnt work.
cant install nor uninstall the old application.
RPC-server not avaiable
Please tell me a workaround how to install correctly or what to do, that tht old version is running.
Lars Kienlin
all apps on one PC
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