Timeline installs but the TimelinePI service keeps crashing.



Error: Command failed: powershell.exe -nologo -noprofile -command wsl --distribution Ubuntu redis-server --daemonize yes </span">

"Windows Subsystem for Linux has no installed distributions."


The dependencies are getting deleted after a successful installation. 


  1. Extract the attached libraries inside the Ubuntu folder. Please refer the screenshot at the end of this email.
  2. Copy libatomic1_10.3.0-1ubuntu1_20.04_amd64.deb and gcc-10-base_10.3.0-1ubuntu1_20.04_amd64.deb  to Ubuntu folder from your source folder(This is something where you have pre-requisites).
  3. Open the PowerShell with administrator mode.
  4. Execute the below commands one by one.
    1. ubuntu.exe run "sudo dpkg -i libatomic1_10.3.0-1ubuntu1_20.04_amd64.deb; exit"
    2. ubuntu.exe run "sudo dpkg -i libhiredis0.14_0.14.0-6_amd64.deb ; exit"
    3. ubuntu.exe run "sudo dpkg -i libjemalloc2_5.2.1-1ubuntu1_amd64.deb; exit"
    4. ubuntu.exe run "sudo dpkg -i liblua5.1-0_5.1.5-8.1build4_amd64.deb; exit"
    5. ubuntu.exe run "sudo dpkg -i lua-bitop_1.0.2-5_amd64.deb; exit"
    6. ubuntu.exe run "sudo dpkg -i lua-cjson_2.1.0+dfsg-2.1_amd64.deb; exit"
    7. ubuntu.exe run "sudo dpkg -i redis-tools_6.2.4-1rl1~focal1_amd64.deb; exit"
    8. ubuntu.exe run "sudo dpkg -i redis-server_6.2.4-1rl1~focal1_amd64.deb; exit"
    9. ubuntu.exe run "sudo dpkg -i redis_6.2.4-1rl1~focal1_all.deb; exit"

Alternatively, you can perform the repair or reinstallation if Ubuntu installation issue is fixed.

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