How to collect mini dump on the station on IPE?

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Mykola Demshevsky

Question

How to collect mini-dump on the station on IPE?

Answer

Apply the registry key on the machines where the issue occurs and provide us with the mini-dumps that it creates.

Key: HKEY_CURRENT_USER\SOFTWARE\ABBYY\Fine Objects\CreateMinidumpOnInternalError
Value (string): true

 

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When the error occurs, there will be a message box prompting you to save the mini-dump and its location. Please save it and provide us with the mini dump for further investigation.

After that, once the dump is collected, disable the key, value =false.

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    Adrian Enders

    This is good info. It would be helpful to know what versions of FC this applies to.

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