Making sure that subscription to Premium Account in an iOS application is active

Question

How to make sure that subscription to Premium Account in an iOS application is active?

Answer

To check whether the subscription is active, please do the following: open Settings on iPhone > Tap on the name > Tap Subscriptions. If the desired application is available in the list of subscriptions, click on it. If there is a Cancel Subscription button beneath, that means the subscription is active.

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Comments

3 comments

  • Avatar

    Oumy SENE

    Hi thank you but it does not help. My subscription is active here in Settings but on the app it keeps only 15 of my numbers, does not allow me to put more cards and says that I need to get to premium, which I am already.. so I do what? thank you

     

    -1
  • Avatar

    Victoria Dvornikova

    Hello Oumy SENE,

    I have created a support ticket based on your comment. Please await a reply from our Customer Support agent. 

    -1
  • Avatar

    Parrish Triche

    I am being charged for the premium subscription but my app on my phone wants me to join i cannot scan any more cards

    0

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