For some reason, the Chinese languages are grayed out from the Workflow in FineReader Server 14.
What can be the reason for this and could you help to enable them?
In FineReader Server 14, some languages require additional OCR options to be included in the license for processing documents in these languages.
Such languages are Japanese, Korean, Vietnamese, Arabic, Farsi, Thai, Hebrew, and Yiddish:
To check if you have required OCR languages enabled:
- In FineReader Server Remote Administration Console go to Licensing node;
- Right-click on the license and choose Properties;
- Go to the Details tab and scroll down to the Additional modules available list:
This list shows all additional modules including OCR languages supported by the license.
If the required language is absent, contact the account manager or support team.