Error on Web Verification Station while using the Ctrl+D shortcut: An unknown error has occurred.

Symptoms

Error on Web Verification Station while using the Ctrl+D shortcut to navigate to the next document:

An unknown error has occurred

 

Cause

It is possible that the project settings were modified in some way during verification.

Resolution

  1. Try to re-send the tasks with the issue to the Recognition stage.
  2. In case the first step does not help, try to re-process the documents from scratch by importing them again.

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