Symptoms

The processing in FineReader Server 14 is not working. The following error can be found in the Event Viewer.

"Could not allocate space for object 'dbo.JobQueue' in database 'FineReaderServer' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup."
SQL State:42000 NativeError:1105

Cause

By default, FineReader Server 14 is installed with Microsoft SQL Server LocalDB which is used to store the FineReader Server 14 database. The size limit for LocalDB is 10 GB, which was reached and it led to this error.

Resolution

Possible ways to resolve this limitation are as follows:

• Create new LocalDB database files, store them in a separate folder, and change the connection settings to use these files. The connection settings are described in the Online Help. After changing the connection settings, restart the FineReader Server Windows Services. Please note that the same 10 GB limitation will be imposed on the newly created LocalDB database files.
• Use an external database server (non-Express edition, as the Express edition of Microsoft SQL Server has the same limitation), and create a new database on it. You can find more information on using the external database server in Online Help. After setting up the new connection, restart the FineReader Server Windows Services.
• Clean up the database and have a clean installation of FineReader Server 14:
  1. Uninstall FineReader Server 14 using Programs and Features.
  2. Delete folder C:\ProgramData\ABBYY FineReader Server 14.0\Database.
  3. Delete the FineReaderServer folder in the following directories: 
     • C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances
     • C:\Windows\Syswow64\config\systemprofile\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances
  4. Delete the FineReaderServer folder in the registry (Win+R -> Regedit):
     • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server Local DB\Shared Instances
     • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Microsoft SQL Server Local
     • DB\Shared Instances
     • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\UserInstances
     • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Microsoft SQL Server\UserIn
     • HKEY_USERS\.DEFAULT\Software\Microsoft\Microsoft SQL Server\UserInstances\<some GUID> (in path DataDirectory there is a word FineReaderServer)
  5. Install FineReader Server 14 anew.