Symptoms

After upgrading FlexiCapture 12, redirection to the Administration & Monitoring Console, Web Scanning Station, Web Verification Station, and Web Capture Station is not working from the Login page.

Cause

The FlexiCapture 12 Server web config file was not updated properly.

Resolution

1. Go the FlexiCapture 12\Login folder under wwwroot, this can be done in two options:
   
   
   • via Run command
          1.  Press and hold the Win+R shortcut.
          2.  Type in "C:\inetpub\wwwroot\FlexiCapture12\Login" and click "OK" or press "Enter"
     
              
   • via Internet Information Services or IIS Manager
         1.  Open IIS Manager
         2.  Expand the Server, then expand Sites and lastly expand Default Web Site

     

       3.  Expand FlexiCapture12, then right-click Login and select Explore.
     
     
2. Open the web config file under the Login folder.
3. Inside this web config file, make sure that the URL keys are set to the values as per below :

   <appSettings>
   <add key="webpages:Version" value="2.0.0.0" />
   <add key="webpages:Enabled" value="false" />
   <add key="ScanningStationNewUrl" value="Scanning/" />
   <add key="VerificationStationNewUrl" value="Verification/" />
   <add key="MonitoringStationUrl" value="Monitoring/" />
   <add key="NoDatabaseUrl" value="Monitoring/winauth/Main/DBConnection" />
   <add key="WebCaptureStationNewUrl" value="Capture/" />
   <add key="ScanningStationNewUrlWin" value="Scanning/WinAuth/" />
   <add key="VerificationStationNewUrlWin" value="Verification/WinAuth/" />
   <add key="MonitoringStationUrlWin" value="Monitoring/WinAuth/" />
   <add key="WebCaptureStationNewUrlWin" value="Capture/WinAuth/" />