Question

The credit card was charged for Cloud OCR SDK package purchases made via 2Checkout, but the pages were not added to the application's balance. How can the purchases be refunded?

Answer

Refund requests for purchases made via 2Checkout are handled by the 2Checkout Shopper Support team. They can be reached via the 2CheckOut Contact Us form:

Some additional information like the 2Checkout order numbers or invoices may be requested by the Shopper Support team. This information can be found in the 2Checkout account.