Question

Can the processing speed in Vantage be accelerated?

Answer

In Vantage, the processing speed relies on a sophisticated system architecture built around microservices and resource scaling. Here's how it works:

Microservices, not skills. Vantage skills are essentially workflows composed of various activities such as OCR, classification, and extraction. Each of these activities is carried out by dedicated pools of microservices. When a task is submitted for processing, the system monitors the queues of tasks and the available microservices for each activity. If a particular queue begins to grow, additional microservices are automatically deployed for that specific activity. Importantly, this scaling occurs at the microservice level, ensuring that a higher load on one skill does not adversely affect the performance of other skills, provided the total number of processed pages remains within specified limits. Therefore, duplicating a skill or splitting document flows will not inherently boost performance unless specific bottlenecks, such as those related to SFTP or mail folder uploads, are addressed.

Across the system, not per tenant. Resource scaling in Vantage operates at a system-wide level, allowing each tenant to benefit from a share of the overall resource pool. During periods of overload, it takes approximately five minutes for the system to scale up. While new resources are being provisioned, transaction distribution ensures that no single tenant experiences a disproportionate delay in processing. Once scaling is complete, processing speeds return to their baseline or may even slightly exceed them. However, in rare instances, processing times may temporarily increase by up to 30%.

Protection against emergency overloads. Vantage includes built-in mechanisms to prevent system overuse, such as due to errors on the client's side. If a tenant persistently overwhelms the system, their resources are capped at the usual processing capacity, and any excess transactions are queued for later processing.

Monitoring for slowdowns. To keep users informed about the system's health, any slowdowns or disruptions are promptly reported on the service health status page at https://status.abbyy.com/.

In summary, while users cannot directly speed up processing in Vantage, the platform's dynamic scaling mechanisms, system-wide resource allocation, and built-in safeguards ensure efficient and reliable performance under varying workloads.