Question

The TLS certificate used on all cloud instance URLs expires on April 24, 2024. The certificate update is planned to be held on the 22nd of April 2024.

Will the certificate update affect the import and export profiles?

Answer

The certificate update will not have an impact on the import and export profile if any of the mentioned actions are not carried out using the API. The update will only affect customers who are using the API to integrate a business application with FlexiCapture Cloud through any API endpoints where Certificate Pinning is configured on the customer's side.