Symptoms

When launching FineReader PDF, the following error message appears:

There are no licenses available on the server <server name>.

Cause

This issue occurs when FineReader PDF is installed from the administrative installation point for a LAN deployment, instead of from the distribution kit intended for local installations.

Resolution

To resolve the issue, please apply the recommendations below:

1. Delete the server file. It has an extension *.ABBYY.LicInstal and located by the following path: C:\ProgramData\ABBYY\FineReader\<version number>\Licenses.

   Note: The ProgramData folder can be hidden. To show hidden folders consult the following link: Show hidden files.

2. Close the program and restart the ABBYY FineReader Licensing Service:
   1. Press Windows+R buttons.
   2. Type services.msc and press Enter.
   3. Find the ABBYY FineReader <version number> Licensing Service in the list of services.
   4. Right-click the service and select Restart from the shortcut menu.
3. Start FineReader PDF again.