We are currently performing an upgrade to our licensing infrastructure. As a result, some customers may experience temporary issues when activating licenses in production today.
If you encounter an activation issue, please wait and try again later today or tomorrow once the upgrade is complete.
We apologize for any inconvenience and appreciate your patience. Here’s what you need to know:
Why Are We Doing This?
- To align systems and processes across departments
- To enhance security
- To ensure continued business operations and compliance
What’s Changing?
- Core licensing services will move to a new environment with new IP Addresses
- Some legacy services marked End of Life will not be migrated
- If your systems cannot negotiate TLS 1.2+, please contact us
What to Expect
- Migration Start: 24 Jan 21:00 UTC | End: 25 Jan 23:00 UTC
- There may be temporary interruptions in customer registration and business flow during the initial transition
- If you encounter an activation issue, please wait and try again later today or tomorrow once the upgrade is complete.