When FineReader (or Hot Folder) is started the following error occurs:
XML parsing failed: line 0 character 0. XML document must have a top level element
XML analysis was unsuccessful: line 0, character 0. XML document should contain the highest level element
Third-party software could corrupt some XML files of the program.
In order to solve the issue do the following:
- Delete the content of the following folders for FineReader:
- fineUI.CommonSettings.XML from the folder C:\Users\%username%\AppData\Roaming\ABBYY\FineReader\<version>
(for PDF Transformer: C:\Users\%username%\AppData\Local\ABBYY\PDFTransformer)
- Open the application (FineReder or Hot Folder) anew.