XML analysis was unsuccessful: line 0, character 0. XML document should contain the highest level element error message appears when FineReader (or PDF Transformer) is started.
In order to solve the issue do the following:
- Quit FineReader (or PDF Transformer), if it is running.
- Delete all content of the following folder:
- C:\Users\%username%\AppData\Local\ABBYY\FineReader\<version> (for FineReader)
- C:\Users\%username%\AppData\Local\ABBYY\PDFTransformer (for PDF Transformer)
- Launch the application anew.