XML analysis was unsuccessful

XML analysis was unsuccessful: line 0, character 0. XML document should contain the highest level element error message appears when FineReader (or PDF Transformer) is started. 

In order to solve the issue do the following:

  1. Quit FineReader (or PDF Transformer), if it is running.
  2. Delete all content of the following folder:
    • C:\Users\%username%\AppData\Local\ABBYY\FineReader\<version> (for FineReader)
    • C:\Users\%username%\AppData\Local\ABBYY\PDFTransformer (for PDF Transformer)
  3. Launch the application anew.

Was this article helpful?

40 out of 79 found this helpful

Have more questions? Submit a request



  • Avatar

    Pit H

    This article wasn't helpful as information provided appears to be incorrect:

    I am using FineReader12 but in my Windows7 installation, there is no folder %localappdata%\ABBYY\FineReader\12.00, nor are there files datafile.xml and 

    Can you please check the validity of this information?

  • Avatar

    Victoria Dvornikova

    Hello Pit H,

    Thank you for your comment!

    I edited the article to make the instruction shorter and convenient. The path is the following C:\Users\%username%\AppData\Local\ABBYY\FineReader and you can copy it and paste to Windows Explorer address line.

  • Avatar

    Cyrill Schneider

    Works for me. But make sure you backup your Hot Folder tasks before deleting the contents of the FineReader directory...


Please sign in to leave a comment.