During recognition in FineReader the error occurs: Access to SystemFactory.Cache was denied

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Victoria Dvornikova

Issue

The following error message appears during recognition process in FineReader: 

Access to C:\ProgramData\ABBYY\FineReader\<version>\FontCache\SystemFactory.Cache\<fontname>.fch was denied

Cause

The issue occurs when font cache files were corrupted.

Resolution

In order to fix the issue follow the steps below:

  1. Exit FineReader (File > Exit) in case it has been launched.
  2. Delete the content of C:\ProgramData\ABBYY\FineReader\<version.\FontCache\SystemFactory.Cache folder.
    Please note that the ProgramData folder may be hidden.
  3. Launch FineReader again. Font cache will be created anew.

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    Klaus Funken

    Ich bin beeindruckt von dem rekordverdächtigen Tempo, mit dem Sie meine Anfrage beantwortet haben. Die Antwort hat sofort geholfen.

    DANKE !

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