Symptoms
The scanner is not listed in the device list in newer versions of FineReader PDF even though it was working with the previous versions of FineReader.
Cause
The scanner uses Twain Data Source On WIA type of drivers (TWAIN drivers that begin with WIA-). This type of drivers (Twain Data Source On WIA) is not supported in FineReader 14, FineReader PDF 15, and FineReader PDF 16.
Resolution
Please install the TWAIN driver downloaded from the scanner manufacturer’s website.
More details: Microsoft provides a TWAIN wrapper for some WIA drivers. This allows applications that cannot use WIA drivers to see these WIA drivers as TWAIN. When using a TWAIN driver with FineReader 12 or earlier versions, a TWAIN driver that begins with "WIA -" is shown.
Comments
2 comments
Hernan Orelle
Yo NECESITO INSTALAR LOS DRIVERS DEL SP-1120 en mi pc. Recien he adquirido el AbbyFinereader16 y Microsoft informa que no hay drivers instalados.
Espero su ayuda
Victoria Dvornikova
Hello Hernan,
Note, that FineReader supports WIA and TWAIN compatible drivers only. If after downloading drivers from the official website from your scanner manufacturer you still have difficulties with FineReader, please try to scan in another application (if it doesn't work, please contact the scanner manufacturer's support) or create a support ticket and we will try to help you.
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