How to cancel the subscription to Premium Account in Android application?

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Nataliia Fasolia

Question 

How to cancel the subscription to Premium Account in Android application (Business Card Reader, FineReader PDF for Mobile, TextGrabber)?

Answer

On your mobile device:

  1. Launch Google Play Market;
  2. Tap Menu button in the upper left corner of the screen and select Account;
  3. Open Subscriptions and find ABBYY subscription which you want to cancel;
  4. Press Cancel button and tap Yes to confirm.

On your computer:

  1. Open any web-browser and go to play.google.com/store/account;
  2. Login using your Google-account;
  3. Find the application in Subscriptions;
  4. Click Cancel Subscription.

Important: uninstalling the application will not automatically stop purchased subscription. If you uninstall the application without cancelling subscription, you will still be charged.

More information could be found in the following article of Google Play Knowledge Base.

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Comments

2 comments

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    Sergio Antonio Mendez Lara

    No me aparece la aplicación en suscripción, ya lo intente desde el celular y desde una computadora y no me aparece nada. Como puedo cancelar la suscripción premium?

    0
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    Victoria Dvornikova

    Hello Sergio Antonio,

    We have received your ticket #489609. Please await a reply from our Customer Support specialist.

    0

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