Question
How to collect AInfo report for FineReader?
Answer
To collect the report file, please follow one of the instructions below:
From the program's interface
- Launch FineReader;
- Go to menu Help > About…
- Click the System Info… button;
- Click the Save... button in the opened AInfo window;
- Save the file as an archive (AInfo.zip).
From the installation folder (if the product cannot be launched)
- Open the installation folder of the application (by default C:\Program Files(x86)\ABBYY FineReader <version>);
- Run Ainfo.exe;
- Click the Save as... button in the opened report window;
- Save the file as an archive (AInfo.zip).
From the folder with unpacked distribution kit (if the program is not installed)
- Open the folder where the distribution kit was unpacked (default C:\temp\FR <version>).
- Open the sub-folder of the ABBYY software version you are working with;
- Run Ainfo.exe;
- Click the Save as... button in the opened report window;
- Save the file as an archive (AInfo.zip).
From the License Server
- Open the folder with the unpacked distribution kit on the computer where the License Server installed;
- Open the sub-folder of the ABBYY software version you are working with;
- Run Ainfo.exe;
- Click the Save as... button in the opened report window;
- Save the file as an archive (AInfo.zip).
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