If you have a Cloud License, then each time you call one of the counter-increasing methods (full list of these methods is in Help, chapter "Licensing → Methods which Increase the License Counter") FineReader Engine attempts to connect ABBYY licensing server by the Internet. If the connection fails, then you will receive an error message
Failed to communicate with the cloud licensing service.
If you run your FineReader Engine or FlexiCapture Engine application on a computer with strict firewall settings, you may wonder what IPs to allow to make Cloud protection functional.
In such case, please enable *.abbyy.com and ports 80, 443.
If your firewall type does not allow you using mask *.abbyy.com, then please use the following machine names:
Please don't bind your firewall rules to IPs. The IPs are volatile and could be changed without any warnings.
Please note, that you may also receive the error "Failed to load Engine with cloud licensing due to a timeout". In such a case, please apply the same procedure.