Question

How to generate an AInfo report in FineReader Engine?

Answer

Retrieve the report by performing the following steps:

1. Run the AInfo utility (AInfo.exe) from the <Installation folder>/Bin64/Support folder.
2. A dialog box will open, displaying some of the system information. Save this information to a ZIP file.
   

Note:

• It may be necessary to reproduce the issue before collecting logs.
• No personal information or information about the user’s computer is collected. You can view all the saved information in the created archive.