How to generate an AInfo report in FineReader Engine?
Retrieve the report by performing the following steps:
- Run the AInfo utility (AInfo.exe) from the <Installation folder>/Bin/Support folder (or <Installation folder>/Bin64/Support folder on 64-bit systems).
- A dialog box will open, displaying some of the system information. Save this information to a ZIP file.
- It may be necessary to reproduce the issue before collecting logs.
- No personal information or information about the user’s computer is collected. You can view all the saved information in the created archive.