Question

Does FineReader Engine write installation logs in case some issues occur during the installation and/or the installation fails? Where can these logs be found?

Answer

Here are some common issues that can cause errors during FineReader Engine installation:

• insufficient access rights for the installation;
• conflict with the antivirus software;
• a missing Windows update;
• insufficient disk space.

During the installation, several log files are written into the %TEMP% folder:

• ABBYYMsiLog.txt
• ABBYY_FineReader_Engine_12_(64_bit)_YYYYMMDDhhmmss.log
• ABBYY_FineReader_Engine_12_(64_bit)_YYYYMMDDhhmmss_000_FREnginex64.log

Note: %TEMP% is a system environment variable that resolves to the actual path to the temp folder. The temp folder can be opened by pasting %TEMP% into the Windows Explorer address string.