When I try to open an image the message “File is corrupted” occurs. What should I do?

FineReader Engine supports opening images in the following formats:

• Uncompressed BMP;
• DCX
• DjVu;
• GIF, LZW-compressed;
• JBIG2;
• JPEG 2000;
• JPEG (JFIF format);
• PCX;
• PDF;
• PNG;
• TIFF;
• WDP.

If the image does not belong to any of the formats above or it has some misplaced bytes, then FineReader Engine will fail to open that image. 

Resolution

As a workaround for opening a corrupted image, we can suggest the following solutions:

• change options of the scanner and save the image, for example, in another format;
• re-save by another program before processing.

In case these recommendations are not useful for you, please send this image to the technical support service.