How to remove or change the license number for FineReader?

Question

How to remove or change the license number for FineReader?

Answer

Note: This article corresponds only to a locally installed FineReader program.

To remove a license:

  1. Go to the menu Help > About > License Info.
  2. Select the corresponding license and click on the Remove button:
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  3. You can activate another license in the same dialog windows by clicking on Activate button.

You can also remove the license file from the folder, but we recommend this method only for system administrators or users with advanced technical experience:

  1. Delete the license file. It has an extension *.ABBYY.License and located by the following path: C:\ProgramData\ABBYY\FineReader\<version number>\Licenses.
  2. Close the program and restart the ABBYY FineReader Licensing Service:
    1. Press Windows+R buttons.
    2. Type services.msc and press Enter.
    3. Find the ABBYY FineReader Licensing Service in the list of services.
    4. Right-click the service and select Restart from the shortcut menu.
    5. Start ABBYY FineReader.
      The Activation Wizard will be opened and you will be asked for activation of the program.

Additional information

Is it possible to activate the copy of FineReader with the Support ID?

 

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Comments

3 comments

  • Avatar

    Petr Musílek

    Hello,

    I need to move Abbyy Fine Reader 12 from one computer to another. I tried to follow your instructions in this article, but I still have problems with the new instalation on the new computer. If I try to use the same license code, it still says that this license is used on other computer. 

    Can you help me, please? Can you somehow release license from the old computer?

    Regards

    Petr

    0
  • Avatar

    Victoria Dvornikova

    Hi Petr,
    I have created a support ticket and my colleagues will help you with reinstallation issue. Please note, that for a new PC you need a new activation code if you activate product via website or email.

    0
  • Avatar

    Petr Musílek

    Hi Victoria,

    thank you very much for creating support ticket and for additional information.

     

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