Cannot scan with Kyocera devices in FineReader

Issue

Scanning with Kyocera devices in FineReader does not work.

Cause

Some models of Kyocera devices are not compatible with FineReader program scanning interface. Multi-page scanning options (use automatic document feeder (ADF)/duplex scanning) as well as color scanning mode are disabled in FineReader scanning dialog box.

Resolution

1. Go to Tools > Options > Scan/Open menu,
2. Check Use native interface in the Scanner field, click OK.

If the situation remains the same, please go through the steps below:
1. Check whether the installed version of ABBYY FineReader is up to date:
    1) Select Help > Check for Updates,
    2) Install the updates if you are prompted to.
2. Update the scanner's driver.
Actual drivers could be found on the manufacturer website.

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