Issue

Scanning with Kyocera devices in FineReader does not work.

Cause

Some models of Kyocera devices are not compatible with FineReader program scanning interface. Multi-page scanning options (use automatic document feeder (ADF)/duplex scanning) as well as color scanning mode are disabled in FineReader scanning dialog box.

Resolution

1. Go to Tools > Options > Scan/Open menu,
2. Check Use native interface in the Scanner field, click OK.

If the situation remains the same, please go through the steps below:
1. Check whether the installed version of ABBYY FineReader is up to date:
    1) Select Help > Check for Updates,
    2) Install the updates if you are prompted to.
2. Update the scanner's driver.
Actual drivers could be found on the manufacturer website.