"There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor"

Avatar
Written by Nadezhda Solovyeva

Description

While installing 64-bit version of FREngine I'm getting error message:

"There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action Launch_regsvr32_FREngine.dll.x64. location: C:\WINDOWS\system32\.command: regsvr32.exe /s "C:\Program Files\ABBYY SDK\12\FineReader Engine\Bin64\FREngine.dll"

Why? How to avoid this message?

Reason

This message appears due to the user's insufficient rights to register dll.

Solution

Try to perform installation via Setup.exe - it requires administrative rights, so while necessary rights will be granted, the installation process will be successfully performed. .msi file does not request administrative rights, so there is no chance to raise them.

Was this article helpful?

0 out of 9 found this helpful

Have more questions? Submit a request

Recently viewed

Customer help center

Submit request

Support Policy

Supported products

Support Policy

Supported products

ABBYY is the global leader in Content IQ for the enterprise. ABBYY’s solutions enable the new digital workforce with the necessary skills and understanding to make intelligent business decisions. Organizations choose ABBYY for the simplicity, extensibility and intelligence its solutions offer.