Installation of FineReader 14 is stopped with an error message:
Cannot load DLL C:\TEMP\FR14\ABBYY FineReader 14\ProductLicensingShared.dll.
The specified module could not be found.
This may be happening if you unpacked the distributive to a registry-sensitive folder.
How to find out if the folder is case-sensitive:
- Open the cmd as Administrator;
- Type the following:
fsutil file queryCaseSensitiveInfo <directory path>
You will see the result in the next line.
If the folder where you unpacked the distributive is indeed case-sensitive, unpack the distributive to a case-insensitive folder or disable case-sensitivity for the folder you are using.
How to disable case-sensitivity:
- Open the cmd as Administrator;
- Type the following:
fsutil.exe file setCaseSensitiveInfo <directory path> disable
Try repeating the installation. If the error message keeps appearing, contact the support staff.
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