The following error appears during FineReader for ScanSnap 5.5 installation:
The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Some non-default files or folders are located in the system Users folder.
In order to solve the issue, do the following:
- Go to Finder > Go > Go To Folder;
- In appeared "Go to the folder" menu type carefully /Users;
- Click Go;
- Check if any other files except folders with username exist in the Users folder;
- If so, please temporarily move these files to a different folder (e.g. Desktop) and try to install ABBYY FineReader for ScanSnap from the scratch.