Error message during the installation:
Internal program data is incorrect. Reinstall the program or contact the system administrator. Error code: 123
Please add these folders to exceptions of your antivirus and CCleaner and repeat the installation:
- C:\Program Files (x86)\ABBYY FineReader 15;
- C:\Program Files (x86)\Common Files\ABBYY;
- C:\ProgramData\ABBYY\FineReader;
- C:\Users\%username%\AppData\Local\ABBYY\FineReader;
- C:\Users\%username%\AppData\Roaming\ABBYY\FineReader;
If the issue persists, please reinstall the program as described below:
1. Uninstall ABBYY FineReader PDF 15 using the standard Windows methods Start > Control Panel > Programs > Apps and Features.
2. Delete the following folders, that eventually still exist:
-
C:\Program Files (x86)\ABBYY FineReader 15
- C:\ProgramData\ABBYY\FineReader\15
- %userprofile%\AppData\Local\ABBYY\FineReader\15
- %userprofile%\AppData\Roaming\ABBYY\FineReader\15
- C:\temp\FR15
Please note that ProgramData and AppData folders can be hidden.
3. Switch off any third party software (registry cleaners, antivirus software).
4. Install the program by right-clicking the installation file and choosing "Run as administrator". Turn on the antivirus software after the installation.
Comments
1 comment
I am licensed user of Abby Fine Reader 15 Standard / standalone / ESD. I have been using it since January 2020.
Ten days ago we are forced to work from home due to COVIT19 and our IT dept. installed a VPN connection utility to my PC at work.
I brought it to my home and yesterday, 7th of April 2020, I needed to use Abby FR 15. When I clicked Abby shortcut to run the program, I got "program data corrupted. error code: 258".
After contacting Abby Support Team in my country,
* I removed Abby and antivirus program ESET from my computer,
* stopped Windows Defender protection,
* re-download Abby from https://www.abbyy.com/finereader-downloads/standalone/ link.
Unfortunately, when I started to install the program as Run As Administrator, the application stopped and gave error code 123.
The advice in https://support.abbyy.com/hc/en-us/articles/360009440879-Error-code-123-during-installation-of-FineReader link is not helpful because when I tried to install Abby, there was no antivirus program in my PC.
Please help me and show me a way to solve the problem as soon as possible. I will appreciate your promt reply. Regards. Nil
Please sign in to leave a comment.