"Failed to run license..." error message appears when starting the program.

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Margarita Nefedova

  • Edited

The following error message appears when you start the program:
ABBYY FineReader Server 14 reported an error: Failed to run license <license_number>.
License parameters do not allow usage in virtual environment on <VM_machine_name>.

This error message indicates that the license you are using does not support using the program on virtual machines.

To resolve this issue, please contact the sales manager from whom you obtained the license. 

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