"Email already exists" error message during registration on FineReader online

When trying to enter and register in https://finereaderonline.com/, the following message appears: Email already exists. When trying to use the forgotten password link to get a new password, the following message appears" This e-mail address is not registered with the system.

This issue is caused by a user's profile that had created in another ABBYY online service.

To fix this issue, please, do the following:

  1. Go to https://account.abbyy.com/forgot-password;
  2. Enter your email address;
  3. Click on the "REQUEST PASSWORD RESET LINK" button;
  4. Follow the instructions from the letter you have received.


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