FlexiCapture 12 Error 1722 InstallTool.exe


In some cases, while installing FlexiCapture 12 you may face such an error:

"Error 1722. An error occurred with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. 
Action Launch_InstallTool.exe_install, location: C:\ProgramFiles\ABBYY FlexiCapture 12 Servers\InstallTool.exe"


This is the typical error which means that not every external component was installed\enabled.


Here is the list of requirements - http://help.abbyy.com/en-us/flexicapture/12/admin_guide/demo_requirements
Pay attention to the System and software components block.
For example, in Windows 10 you can check the installed components of IIS and .NET in Control Panel -> Programs and Features -> Turn Windows features on or off. Please refer to the screenshots below.
Please check these features on your system.
Install the missing components and the error should be gone.


Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.

Recently viewed