Licensing service was not deleted after unsuccessful installation of FineReader PDF 15

Nina Blokhina

Edited June 21, 2023 12:21

If the installation of FineReader PDF 15 stops with the error message:

There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact technical support service or packages reseller. Action Launch_Registrator_Install, location:...\Registrator.exe

And after the rollback of the installation in Control Panel > Administrative Tools > Services you still see ABBYY FineReader 15 Licensing Service, please follow the steps:

Right-click ABBYY FineReader 15 Licensing Service and choose Stop;
Press Win+S on your keyboard, type cmd, right-click Command Prompt and choose Run as administrator;

In cmd type it the following command:

sc delete ABBYY.Licensing.FineReader.15.0

Delete C:\Program Files (x86)\ABBYY FineReader 15 folder if it still exists;
Try installing the program again.