How to generate AInfo report for FlexiCapture

AInfo reports contain installation logs, information about the version of FlexiCapture you are using, and other information that will help analyze the situation.

The procedure you should follow to generate the Ainfo report depends on which of the two installation types of FlexiCapture you are using: Standalone or Distributed.

Follow the steps below if you are using FlexiCapture Standalone.

  1. Open the installation folder of ABBYY FlexiCapture. The default installation folder is C:\Program Files\ABBYY FlexiCapture.
  2. Open the Support folder.
  3. Launch the Ainfo.exe file in the Support folder.
  4. Click the Save... button.

In FlexiCapture Distributed, separate reports are generated for servers and stations. If you're using the distributed version, follow the steps below.

  1. Open the installation folder of the workstation or server. The default installation folders are c:\Program Files\ABBYY FlexiCapture Stations for stations and c:\Program Files\ABBYY FlexiCapture Servers for servers.
  2. Open the Support folder.
  3. Launch the Ainfo.exe file in the Support folder.
  4. Click the Save... button.

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