If during downloading a Release 5 update for FineReader PDF 15 on Windows 7 and Windows 8 you faced the following error message:
There was a problem with downloading updates. Cannot establish an Internet connection.
To download the update, follow the steps below:
- Open Internet Explorer;
- Go to Internet Options > Advanced;
- Choose the setting to use TLS 1.2 protocol;
- Try to download the update again.
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