When trying to open a document the following error message appears:
"The system cannot find the path specified."
The error message described may occur because of several reasons:
- An external drive was connected to the computer;
- Windows username was changed;
- Documents or other default user folder is not available (was removed or redirected);
- Invalid Registry branches paths.
- External drive:
- Uninstall the program with the external drive connected using standard Windows methods: (Start > Control Panel > Programs > Programs and Features);
- Delete the following folders if they still exist:
C:\Program Files (x86)\ABBYY FineReader 15
Please note that Program Data can be hidden.
- Disconnect the external drive
- Download the distribution to a local drive.
- Launch the installation by double-click onto the downloaded file.
- Windows username:
- Open the Windows Environment Variables (go to Control Panel > System and Security > System > Advanced System Settings, click Environment Variables...,);
- Check the TEMP and TMP variables values (it should contain your Windows username);
- Correct the inconsistency between the values or try to change them to C:\Temp.
- Documents (or other defaults user folders):
- Open C:\Users\%username%;
- Create Documents folder if it doesn't exist.
- Registry branches:
- Press Windows + R on a keyboard, enter Regedit, and launch registry editor as administrator.
- In the registry editor find the registry branches:
- HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders;
- HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.
- Make sure that the correct paths for all user folders are displayed in the registry branches.