The list of FlexiCapture processes and folders to exclude from antivirus checks and monitoring

Question

Are there any known issues when the FlexiCapture processing gets blocked by antivirus software? Should any of the processes/services and folders be whitelisted in antivirus?

Answer

The following is a general recommendation on what objects related to FlexiCapture processing should be excluded from antivirus checks and monitoring.

FlexiCapture processes:

  • FlexiBRsvc.exe
  • FlexiCapture.exe
  • FlexiEx.exe

Services:

  • World Wide Web Publishing Service

Folders:

  • File storage folder
  • FlexiCapture 12 Servers installation folder (Default: C:\Program Files \ABBYY FlexiCapture 12 Servers)
  • FlexiCapture 12 Stations installation folder (Default: C:\Program Files \ABBYY FlexiCapture 12 Stations)
  • FlexiCapture 12 ProgramData folder (Default: C:\ProgramData\ABBYY\FlexiCapture\12.0)
  • %Temp% folders for the accounts under which the Processing Station Windows Service is running

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