This article applies to FlexiCapture 12 build 18.104.22.16855 and earlier.
The error message "Error (500) Cannot continue the execution because the session is in the kill state. In method..." most often occurs when importing an image or uploading a project to the FlexiCapture server.
The error is caused by an incompatibility between FlexiCapture and SQL Server 2019.
The solution is to downgrade to an earlier version of SQL Server or by setting the compatibility level on the database to SQL 2017.
Note: SQL Server 2019 is officially supported with FlexiCapture 12 build 22.214.171.12440.
If the above solution does not fix the issue, please submit a ticket for our technical support team.