"System cannot find the path specified" error occurs in FineReader Server 14 when trying to export Workflow

Symptoms

When trying to export Workflow settings or Configuration file the following error message appears:

"The system cannot find the path specified."

Cause

The error message described may occur because of several reasons:

  1. Windows username was changed;
  2. Documents or other default user folder is not available (was removed or redirected);
  3. Invalid Registry branches paths.

Resolution

  1. Windows username:
    • Open the Windows Environment Variables (go to Control Panel > System and Security > System > Advanced System Settings, click Environment Variables...,);
    • Check the TEMP and TMP variables values (it should contain your Windows username);
    • Correct the inconsistency between the values or try to change them to C:\Temp.
  2. Documents(or other defaults user folders):
    • Open C:\Users\%username%;
    • Create Documents folder if it doesn't exist.
  3. Registry branches:
    • Press Windows + R on a keyboard, enter Regedit, and launch registry editor as administrator.
    • In the registry editor find the registry branches:
      • HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders;
      • HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.
    • Make sure that the correct paths for all user folders are displayed in the registry branches.

Was this article helpful?

0 out of 1 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.

Recently viewed