What to do if Net and Tax fields are not recognized

Anna Horiacha

Edited June 30, 2023 07:42

Question

Sometimes FlexiCapture fails to recognize the Total Net Amount field or Tax values. It can happen due to the missing tax code or percentage associated with it. What can be done to populate the Total Net Amount field with the Total field values in this case?

Answer

In case you need to populate the field Total Net with the Total values, you can create a Calculate Sum rule on the Total Net Amount field with the below parameters:

Condition: Apply if the Total Net Amount field is Empty.
Summarize values of only the Total field. The Result field would be the Total Net Amount field.

With the above rule, the Total Net Amount field will be always populated with Total field value for invoices with unrecognized taxes and captured normally when taxes were recognized.