Symptoms

You are using a USB-key license for FineReader Server 14 and when the Administration Console is launched, you see a message that a license number has not been found.

Cause

To activate the program with the USB-key license it is necessary to plug the key into the computer and launch the Administration Console. The license will be available after that. It doesn't need the deactivation, it can be simply plugged in into a different machine.

If the license is not available, there might be an issue with the USB slot which you are trying to use.

Resolution

Try a different USB slot for the WibuKey.

Make sure that all FineReader Server 14 Services are running before opening the Administration Console and checking whether the USB slot is functional.