Enabling annex pages causes Project Setup Station to crash

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Anton Vakhtel

Symptoms

Enabling annex pages in the Document Definition Properties > Assembly tab causes Project Setup Station to crash.

Cause

This is a known issue that can be reproduced only on the 12.0.3.4164 build of FlexiCapture.

Resolution

To resolve this issue, please apply the FlexiCapture 12 Release 3 Update 4 Patch 2 (Build# 12.0.3.4175):

Installation procedure:

  1. Download the patch.
  2. Close all FlexiCapture applications. Verify that the following processes are stopped: FlexiCapture.exe and FlexiEx.exe.
  3. Navigate to the folder where FlexiCapture 12 Stations are installed (C:\Program Files\ABBYY FlexiCapture 12 Stations by default).
  4. Save FlexiCapture.exe from the FlexiCapture 12 Stations folder in another place to have the restore option.
  5. Replace FlexiCapture.exe with the file from the downloaded archive.
  6. Run FlexiCapture.

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Comments

2 comments

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  • Avatar

    Scanstore Support

    This fix worked, we were able to add annex pages and process them

    1
  • Avatar

    Esteban Sansur

    Even though this patch fixed the problem of enabling annex pages, I'm not understanding why after applying a new release for getting improvements is always resulting in no expected behavior on smooth working projects. No sense.

    Not remember a single project in which we needed to fine tune FlexiLayout as also FlexiCapture to get the project working as before looking for better recognition results after applying a new release.

    0

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