Enabling annex pages causes Project Setup Station to crash

Symptoms

Enabling annex pages in the Document Definition Properties > Assembly tab causes Project Setup Station to crash.

Cause

This is a known issue that can be reproduced only on the 12.0.3.4164 build of FlexiCapture.

Resolution

To resolve this issue, please apply the FlexiCapture 12 Release 3 Update 4 Patch 2 (Build# 12.0.3.4175):

Installation procedure:

  1. Download the patch.
  2. Close all FlexiCapture applications. Verify that the following processes are stopped: FlexiCapture.exe and FlexiEx.exe.
  3. Navigate to the folder where FlexiCapture 12 Stations are installed (C:\Program Files\ABBYY FlexiCapture 12 Stations by default).
  4. Save FlexiCapture.exe from the FlexiCapture 12 Stations folder in another place to have the restore option.
  5. Replace FlexiCapture.exe with the file from the downloaded archive.
  6. Run FlexiCapture.

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Comments

1 comment

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    abbyysupport

    This fix worked, we were able to add annex pages and process them

    1

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