Error message while checking updates in FineReader

Symptoms

During the attempt to check the updates in FineReader the following error occurs:
Internal program error:

D:\Agent\_work\137\s\0\Shell\Utilities\App.DistrTool\lnc\ReleaseslnfoFile.ini, 563.

Cause

The issue usually causes by the Firewall or Proxy server.

Resolution

  1. Add the following addresses to the whitelist (exceptions):
  2. Make sure that port 80 is opened.

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