Resolving Windows Installer Coordinator freeze


While installing FlexiCapture, the following situation with Windows Installer Coordinator may occur:

Windows installer coordinator

Installation could be frozen for a long time and nothing would happen.


In order to solve it, the Group Policy that disables Windows Installer Coordinator should be enabled. In order to do it, please follow these steps:

  1. Go to Control Panel > Administrative Tools, click on Edit group policy:
    Windows Group lociy page
  2. Open Application Compatibility folder:
    Windows Group Policy Editor
  3. Right-click on Turn off Windows Installer RDS Compatibility and select Edit:
    Edit compatiblity
  4. Change its state to Enabled:
    Turn offWindows Installer

Have more questions? Submit a request



Please sign in to leave a comment.

Recently viewed